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Technical Support Specialist

2 months ago

Edmonton, Alberta, Canada AVaaS Inc. Full time

AVaaS Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with our computer systems. Your primary duties will include responding to user inquiries, researching and implementing solutions, and providing training and advice to users. You will also be responsible for maintaining a problems and solutions log for use by other technical support analysts. Additionally, you will provide business systems, network, and Internet support to users. This is a permanent position, working 35 hours per week, with English as the primary language of communication. If you have a Bachelor's degree and 3-5 years of experience in a similar role, we encourage you to apply.