Customer Experience Associate Role

1 week ago


Calgary, Alberta, Canada Scotiabank Full time

Requisition ID: 209619

At Scotiabank, we're committed to helping our customers achieve their financial goals. As a Customer Experience Associate, you'll be the face of our branches, connecting with customers in a relatable way.

Key responsibilities include:

  • Taking a proactive approach to understanding customer needs and listening to their requests
  • Processing day-to-day transactions and contributing to the Branch's targets
  • Nurturing long-standing relationships and introducing customers to our mobile banking applications

What makes you a great fit for this role?

  • You have a proven track record of delivering excellent customer service and building strong relationships
  • You're comfortable working in a target-based performance environment and contributing to a team-oriented work environment

What's in it for you?

  • A rewarding career path with opportunities for professional development and growth
  • An inclusive and accessible work environment where everyone is valued and supported
  • A competitive compensation and benefits package

Location: Canada

Scotiabank is a leading bank in the Americas, guided by our purpose: 'for every future'. We help our customers, their families, and their communities achieve success through a range of advice, products, and services.



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