Hotel Operations Manager

4 weeks ago


Cranbrook, Canada Super 8 by Wyndham Cranbrook Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Super 8 by Wyndham Cranbrook. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest service, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the work of 5-10 staff members, providing guidance, training, and support to ensure they have the skills and knowledge to perform their duties effectively.
  • Guest Service: Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Requisition and Supplies: Requisition materials and supplies as needed to maintain a well-stocked and efficient operation.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Work Setting: Urban area, hotel, motel, resort.
  • Work Conditions and Physical Capabilities: Attention to detail, fast-paced environment, standing for extended periods, tight deadlines.
  • Personal Suitability: Client focus, dependability, efficient interpersonal skills, flexibility, initiative, interpersonal awareness, judgement, organized, team player.
Benefits:
  • Health Benefits: Health care plan.
  • Other Benefits: Other benefits, permanent employment, 40 hours per week.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader, we encourage you to apply for this exciting opportunity.



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