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Key Accounts Manager
2 months ago
Première Moisson is a leading manufacturer and distributor of high-quality bakery, pastry, and charcuterie products. Founded in 1992, the company has established itself as a trusted brand in the industry, known for its commitment to freshness, quality, and authenticity.
Job SummaryWe are seeking a highly skilled and experienced Key Accounts Manager to join our team. As a Key Accounts Manager, you will be responsible for driving sales growth and developing strategic relationships with key customers in the North American market.
Key Responsibilities- Develop and implement sales strategies to achieve business objectives
- Build and maintain strong relationships with key customers
- Identify and pursue new business opportunities
- Manage and analyze sales data to inform business decisions
- Collaborate with cross-functional teams to drive business growth
- Develop and execute trade show and event strategies
- Manage and optimize department processes
- Responsible for food fairs, space reservation, tools, delivery, air tickets, booth set-up and dismantling
- Responsible for reimbursement claims for the Export Group program, and for maximizing savings related to this business partner
- Prepare periodic management reports for her department, presents them to her superior and submits recommendations based on results achieved
- Responsible for developing sales in his/her territory by personally identifying business opportunities
- Responsible for brokers covering Canada and the United States
- Contributes to the development of the sales and expense budget for his/her territory
- Responsible for an account manager, covering distributors, the retail market and foodservice
- Evaluates the potential and particularities of the company's current and potential markets, as well as customer needs and the external environment (competitors, trends, prices, market share)
- Suggests trade fairs of interest to the company and manages event organization
- Keeps abreast of new market trends and competitive orientations
- Major Account Management
- Submits Gate documents for product innovation for its accounts in PM or MP
- Responsible for sales growth with existing customers and partnership development with new food service and retail customers
- Provide customers with strategies to drive product sales
- Participates in cross-functional category meetings
- Ensures Première Moisson promises are kept when suggesting new product development
- Proposes withdrawals of non-performing products when necessary
- Submits pricing structures for new products
- Responsible for ensuring acceptance of price increases
- Responsible for program management of various agreements in collaboration with finance, sales coordinator and account manager
- Keeps superior informed of any problematic or conflicting situations
- Processes sample requests and ensures follow-up for customers, photos, etc.
- Responsible for liquidation products
- Bachelor's or Master's degree in marketing or business administration
- Minimum 7 years' experience in product management, project management or major account management
- Minimum 7 years' experience in the food industry in a management position
- Knowledge of the U.S. market - A considerable asset
- Fluency in French and English - spoken and written
- Good knowledge and command of Excel and other Microsoft Office apps.
- Must be available to travel on weekdays, evenings and weekends
- Valid driver's license
- Valid passport
- Passion for the product and the customer
- Inspirational leadership
- Exceptional attitude and positivism
- Relational and communication skills - (tact, diplomacy, flexibility, listening)
- Management skills: planning, organization, evaluation and control of expenses and personnel)
- Ability to identify customer needs
- Ability to assess a situation as a whole (all facets)
- Ability to synthesize
- Ability to seek out and evaluate opportunities, solve problems and make recommendations
- Ability to present in front of a group
- Ability to understand and analyze figures
- Negotiation skills
- Team spirit
- Ability to mobilize energies and generate discussion to achieve objectives
- Organizational, planning and priority management skills
- Ability to manage stress
- Ability to move several files forward simultaneously
- Focused on results and customer satisfaction
- Autonomy
- Creativity
