Retail Sales Associate

3 days ago

Vaughan, Ontario, Canada The Children's Place Full time

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at our Scarborough store. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Job Summary

The Retail Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. This includes modeling and maintaining excellent customer service with effective communication, product knowledge, and appropriate selling techniques.

About You

To succeed in this role, you must have excellent customer engagement skills, demonstrated time management and organizational skills, and the ability to work in a team environment. You should also be adaptable and flexible to changing priorities and able to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.

Responsibilities
  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
  • Greet and acknowledge customers while providing the appropriate level of service
  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for 'out of stock' items when necessary
  • Exercise sound judgment in effectively addressing customer concerns
  • Demonstrate the appropriate level of selling skills to positively impact conversion
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented
  • Follow company standards of merchandise presentation, signage, and display
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment, and adhering to safety requirements
  • Perform daily housekeeping duties to company standard
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
  • Contribute focused, well-managed efforts towards achievement of store goals
What We Offer

As a Retail Sales Associate with The Children's Place, you can expect a competitive salary of $15 per hour, plus opportunities for advancement and professional growth. Our stores are dynamic and fast-paced environments where you can develop new skills and take on new challenges. We offer a fun and supportive work environment, as well as comprehensive training programs to help you succeed in your role.

Requirements
  • High School diploma or equivalent
  • Previous retail experience preferred
  • Must be at least 18 years of age

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