Food Service Manager

3 weeks ago


Langford, British Columbia, Canada Millstream Dairy Queen Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Millstream Dairy Queen. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure they are meeting performance expectations.
  • Quality Control: Ensure that food and service meet quality control standards, and take corrective action when necessary to maintain high levels of customer satisfaction.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting and Budgeting: Prepare and submit reports on sales, inventory, and other key performance indicators, as well as prepare budget and cost estimates for food and labor expenses.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service management role.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and attention to detail.
Work Environment:

Our fast-paced environment requires a team player who can work effectively in a dynamic setting. You will be required to stand for extended periods, bend, crouch, and kneel, and work in a physically demanding environment.

Personal Suitability:
  • Client Focus: Provide exceptional customer service and ensure that customer needs are met.
  • Efficient Interpersonal Skills: Build strong relationships with staff, customers, and suppliers.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Team Player: Collaborate with colleagues to achieve common goals.
Government Programs:
  • Recognized Employer: We are a recognized employer offering a permanent work term.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.

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