Veterinary Patient Care Coordinator

1 month ago


Ottawa, Ontario, Canada VCA Full time
Job Title: Veterinary Patient Care Coordinator

We are seeking a highly organized and compassionate Veterinary Patient Care Coordinator to join our team at Alta Vista Animal Hospital. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our hospital and providing exceptional care to our patients and their families.

Key Responsibilities:
  • Attend patient rounds and provide daily financial and medical updates to clients
  • Update invoicing and medical records daily
  • Handle client inquiries and provide excellent customer service
  • Prepare medications and coordinate referrals or transfers with other hospitals
  • Follow up with discharged patients and discuss financing options with clients
  • Relay lab results and provide discharge instructions to clients
Requirements:
  • Detail-oriented and organized with excellent communication skills
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Compassionate and empathetic with a strong commitment to providing exceptional patient care
  • Ability to work evenings, weekends, and statutory holidays
What We Offer:
  • A caring culture of wellness and appreciation
  • Competitive wages and benefits
  • Extensive online access to journals and textbooks
  • Annual uniform allowance
  • Exceptional career development opportunities
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts


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