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Food Service Supervisor

2 months ago

Ingersoll, Ontario, Canada Wild Wing Ingersoll Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Wild Wing Ingersoll. As a key member of our restaurant operations team, you will be responsible for ensuring the smooth day-to-day running of our food service operations.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of food service staff, including servers, hosts/hostesses, and kitchen staff.
    • Train staff in job duties, sanitation, and safety procedures to ensure a high level of customer satisfaction and a safe working environment.
  • Food Service Operations
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Requisition food and kitchen supplies, and estimate ingredient and supplies required for meal preparation.
    • Prepare budget and cost estimates, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that all customers receive excellent service and have a positive dining experience.
  • Administrative Tasks
    • Prepare and submit reports, including food order summaries for the chef.
    • Maintain accurate records of sales, inventory, and customer feedback.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work under pressure and maintain a high level of attention to detail.
    • Knowledge of food safety and sanitation procedures.
    • Ability to train and develop staff.
Work Environment

The successful candidate will work in a fast-paced restaurant environment, with a combination of sitting, standing, walking, and standing for extended periods. The ability to work under pressure and maintain a high level of attention to detail is essential.

What We Offer
  • Free Parking
  • Permanent Full-Time Position
  • 30-40 Hours per Week
  • English Language