Human Resources Leader

5 days ago

Niagara Falls, Ontario, Canada Walker Construction Full time
Company Overview

At Walker Construction, we pride ourselves on being a fifth-generation, family-owned company founded in 1887. Our mission is to build a sustainable future while caring about the environment, our employees, and our communities. We operate from our base in the Niagara Region with facilities across Canada and the United States.

Job Description

We are seeking an experienced Human Resources professional to join our team as an Employee Services Supervisor. In this role, you will be responsible for planning and coordinating effective department operations through leadership and supervision of your team's shared duties and collective HR/Employee communication efforts. This includes enhancing employee awareness, satisfaction, and connection using subject-matter expertise and niche knowledge.

You will work closely with Payroll and IT to maintain improvement efforts and actively solve issues as they arise. Your goal will be to drive employee service center outcomes to optimize customer service to the business by utilizing trending analytics. You will ensure excellence in accountability, responsiveness, and data integrity while safeguarding support for Managers and our HR Team by creating and maintaining HRIS processes, policies, activities, and administration.

This role reports directly to the Director of Total Rewards, based at our Head Office in Niagara Falls, with up to two days' remote work available.

Key Responsibilities

- Oversee and support Employee Services Advisors' maintenance, auditing, and reporting activities and function as escalated technical support for employees, managers, and HR Team and for corrections to errors or for earnings accuracy & regular and year-end payroll processes.
- Use HR trending data, metrics, and HRIS reporting to anticipate and optimize employee support and customer service to the business and ensure data integrity while making initiative-taking recommendations focused on process improvement and efficiency.
- Administer group benefit and retirement programs by monitoring plan design/upgrades, amendment requests and completion, competitiveness factors and absence program management.
- Coordinate system set up of new business units and benefit groups, assisting with integrations; Lead quarterly release system testing to ensure functionality, with Employee Services Advisors support.
- Act as liaison with Marketing, Payroll, IT and third parties on coordinated efforts such as HR/Employee communications and training efforts, systems integrity, and monitoring internal accrual systems.

Requirements

- Two (2) to three (3) years of related Human Resources experience. Oracle experience and supervisory expertise are distinct assets.
- Two+ year post-secondary diploma or degree in Human Resources studies or training/equivalent.
- A valid Ontario G Class Driver's License in good standing and access to a vehicle for travel to local Walker sites.
- Advanced computer software skills for efficiency, effectiveness, and producing multifaceted reports as needed.
- Manages personnel and payroll information confidentially, with utmost discretion and in a professional and organized manner.
- Intermediate to advanced problem-solving skills to identify, analyze, and resolve problems and formulate action plans.

Benefits

- Being part of a team that values growth and success.
- A comprehensive total rewards package and benefits to support your wellbeing.
- Flexible work policies and strong work-life balance.
- Give back to our communities with opportunities to become involved in events.

Why Join Us?

At Walker Construction, we welcome applications from qualified candidates of all ethnicities, races, religions, gender identities and expressions, Indigenous communities, and persons with disabilities. We strive to reflect the diversity of the communities in which we operate. If you share our commitment to giving back to your community and caring about the environment, we'd love to hear from you.

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