Parts Service Team Lead

4 days ago


Edmonton, Alberta, Canada ABS Truck and Trailers Parts Ltd. Full time
About ABS Truck and Trailers Parts Ltd.

We are a leading provider of parts and services for the truck and trailer industry. Our team is dedicated to providing exceptional service to our customers, and we are seeking a skilled Parts Service Team Lead to join our team.

Job Summary

The Parts Service Team Lead will be responsible for overseeing the day-to-day operations of our parts department, including ordering, inventory management, and customer service. This role requires strong leadership and organizational skills, as well as excellent communication and problem-solving abilities.

Key Responsibilities
  • Inventory Management: Ensure accurate and efficient inventory management, including ordering and receiving stock, tracking inventory levels, and maintaining organized storage areas.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring prompt delivery of parts.
  • Team Leadership: Supervise and train staff members, assigning tasks and projects, and evaluating performance to ensure high-quality results.
  • Maintenance and Repair: Coordinate maintenance and repair work, including arranging for repairs, scheduling appointments, and following up with customers.
  • Reports and Analysis: Prepare and submit regular reports on inventory levels, sales, and customer feedback, analyzing data to identify trends and areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Languages: English
  • Work Conditions: On site; work must be completed at the physical location
Additional Information

We offer a competitive salary and benefits package, including a base salary range of $45,000 - $65,000 per year, depending on experience.



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