Strategic Communications Specialist

24 hours ago

Québec, Quebec, Canada Medavie Blue Cross Full time

As a national health solutions partner, Medavie integrates benefits management, health management, and healthcare delivery, improving the wellbeing of Canadians.


With a team of over 7,700 professionals, Medavie oversees Medavie Blue Cross, a premier all-in-one benefits carrier, and Medavie Health Services, a national primary healthcare solutions organization.


We're a not-for-profit organization, investing in communities to address pressing healthcare challenges.


Job Title: Senior Internal Communications Advisor Department: Talent and Communications Competition: 87089 Internal/External: Both Employment Type: Full Time Permanent Location: NB, NL, NS, ON, QC - Remote Available Salary: Competitive Compensation Reports To: Manager, Internal Communications


This role is critical in equipping employees across our operating companies with timely, transparent information to aid them in understanding our business, business objectives, and how it connects to their day-to-day work.


The Senior Communications Advisor contributes to the development and execution of internal communications and special projects to advance corporate priorities, working collaboratively at all levels of the organization and operating companies.


Main Responsibilities:



  • Maintain a big-picture view of the organization, issues, and/or topics of relevancy and contribute to the creation and execution of internal communications strategies and tactics in support of business objectives across Medavie, Medavie Blue Cross, and Medavie Health Services.
  • Provide advice and support on strategic internal communications; develop relationships with various business partners and senior leaders across the organization.
  • Contribute to the evolution of our corporate digital strategy.
  • Develop and report on key performance indicators for internal communications activities.
  • Oversee, write, and edit content for internal communications, including email, speaking remarks & scripts for employee events, presentations/materials for management meetings, intranet updates, and articles; liaise directly with internal business partners to obtain relevant detail/input and deliver on task.
  • Recommend/lead best practices for communicating change initiatives for the organization, with a focus on reach within a hybrid work environment.
  • Manage the internal cascade process to effectively share relevant corporate news at all levels and provide counsel on suitable timing.
  • Coordination and support of virtual internal senior leadership meetings and all-hands sessions.
  • Support design and translation requirements for internal communications needs, working with creative services and translation teams.

Required Qualifications:



  • Post-secondary education in Communications, Public Relations, or other related field and five+ years related experience.
  • Exceptional written communication skills, including editing, proofreading, and attention to detail.
  • A storyteller with an ability to take complex information and distill it into digestible, engaging, informative pieces for employees; ability to modify writing tone and voice.
  • Up-to-date understanding of innovations in internal communications practices, particularly new platforms/digital channels.
  • Experience using corporate Intranet software (build/maintain).
  • Strong understanding of change management theory and practice.
  • Ability to deal with highly confidential and sensitive subjects/issues in a professional manner.
  • Solid time management skills, with the ability to balance multiple priorities and produce materials to meet tight deadlines.

Other Key Skills:



  • Team player with a strong focus on supporting colleagues, trying new approaches, and delivering results.
  • Strong interpersonal, project management, and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment, across locations, and operating companies; responds to requests quickly and professionally.
  • A self-starter and problem-solver who works well independently and as part of a geographically dispersed, virtual team.
  • Understanding of best practices to communicate across a diverse, hybrid employee base.
  • Share a love for online communications with an aptitude for technology.
  • Strong understanding of change management theory and practice.
  • Advanced skills with MS Word, Excel, and PowerPoint and Webex.
  • Flexible to work outside of normal hours and open to occasional travel.
  • Bilingualism (French & English) is considered an asset for this position but not mandatory.

#CBM1

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