Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Armstrong Fluid Technology. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients across the globe.
Key Responsibilities- Maintain effective communication with customers, ensuring a proactive and efficient response to their needs.
- Handle customer complaints in a timely and satisfactory manner, ensuring a positive outcome for both the customer and the business.
- Provide timely responses to customer queries, documenting all correspondence via email.
- Follow established policies and procedures to ensure high standards of service to customers and business objectives.
- Proactively communicate with internal team members and other departments to provide value and solution selling initiatives to customers.
- Regularly maintain records of approved customer contracts to ensure accurate order processing.
- Maintain customer data files to ensure accuracy of recorded information.
- Process customer-change orders and notify the appropriate departments.
- Initiate Sales Returns Goods process following established procedures.
- Liaise with the Finance department regarding new and/or blocked accounts, updating customers as necessary.
- Liaise with internal and external sales personnel on a regular basis.
- Work with the Procurement department to ascertain delivery timescales for product availability and updates.
- College certificate or diploma in Customer Service or Business, or equivalent working experience.
- Minimum five years' experience in a corporate Customer Service role, providing value and solution selling.
- Experience as a team leader within a Customer Service-oriented role is considered a strong asset.
- Experience working in industrial/manufacturing settings is preferred.
- Working knowledge of the HVAC industry is considered an asset.
By joining Armstrong Fluid Technology, you will become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You will have endless opportunities to learn, grow, and make a significant impact on the world.
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Shisha Service Representative
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Shisha Service Representative
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Customer Service Representative
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Service Sales Representative
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Customer Service Manager
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Customer Experience Specialist
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Scarborough Village, Ontario, Canada McCray Optical Supply Inc. Full timeAbout UsMccray Optical Supply Inc. is a leading provider of goods and accessories for the eyeglass industry, serving over 70% of the market in Canada. Our services encompass a wide range of categories, including education, service, and repairs, eyeglass customization, clip-on frame manufacturing, chemical manufacturing, small pliers and hand tools, lenses,...
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Customer Success Representative
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Scarborough Village, Ontario, Canada McCray Optical Supply Inc. Full timeAbout UsMccray Optical Supply Inc. is a leading provider of goods and accessories for the eyeglass industry, serving over 70% of the market in Canada. Our services encompass a wide range of categories, including education, service, and repairs, eyeglass customization, clip-on frame manufacturing, chemical manufacturing, small pliers and hand tools, lenses,...
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Customer Success Representative
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Scarborough Village, Ontario, Canada McCray Optical Supply Inc. Full timeAbout UsMccray Optical Supply Inc. is a leading provider of goods and accessories for the eyeglass industry, serving over 70% of the market in Canada. Our services encompass a wide range of categories, including education, service, and repairs, eyeglass customization, clip-on frame manufacturing, chemical manufacturing, small pliers and hand tools, lenses,...
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Scarborough Village, Ontario, Canada Cintas Full timeRequisition Number: 179974Job DescriptionCintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the RSSR delivers and...
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Service Sales Representative
1 week ago
Scarborough Village, Ontario, Canada Cintas Full timeJob SummaryCintas is seeking a highly skilled Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with customers, providing exceptional customer service, and selling and servicing products that meet their needs.Key ResponsibilitiesDevelop and maintain...
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Service Sales Representative
1 week ago
Scarborough Village, Ontario, Canada Cintas Full timeJob SummaryCintas is seeking a highly skilled Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with customers, providing exceptional customer service, and selling and servicing products that meet their needs.Key ResponsibilitiesDevelop and maintain...
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Service Sales Representative
1 week ago
Scarborough Village, Ontario, Canada Cintas Full timeJob SummaryCintas is seeking a highly skilled Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with customers, providing exceptional customer service, and selling and servicing products that meet their needs.Key ResponsibilitiesDevelop and maintain...