Patient Service Centre Assistant

1 month ago


Kamloops, British Columbia, Canada LifeLabs Full time
Improve Lives with LifeLabs

We are a leading community diagnostics laboratory in Canada, serving over 20 million patients annually. Our team is dedicated to delivering exceptional patient care and service.

About the Role

We are seeking a Patient Service Centre Assistant to join our team in Kamloops, BC. As a key member of our team, you will be responsible for ensuring the smooth collection of patient information, accurate data entry, and maintaining a safe and efficient specimen collection process.

Key Responsibilities
  • Greet patients, review requisitions, and collect patient information
  • Enter patient demographics, requisition information, and test results into our system
  • Accept and reconcile patient specimen drop-offs
  • Cash collection and reconciliation for uninsured testing
  • Print and deliver reports to physician offices
  • Maintain adequate stock of supplies and prepare personal time sheets
  • Perform all assigned activities according to LifeLabs policies and procedures
Requirements
  • High school graduate or equivalent experience
  • Good computer skills with a minimum typing speed of 40 wpm
  • Excellent communication and customer service skills
  • Ability to maintain patient confidentiality and work independently
  • Demonstrated ability to multitask and work in a fast-paced environment
What We Offer

As a Patient Service Centre Assistant with LifeLabs, you will be part of a dynamic team that is committed to delivering exceptional patient care and service. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply today.



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