Hotel Receptionist

2 weeks ago


Fort Saskatchewan, Alberta, Canada Comfort Inn & Suites Full time
Job Summary

We are seeking a skilled Hotel Front Desk Clerk to join our team at Comfort Inn & Suites. This is a permanent, 35 hours per week position that requires attention to detail, the ability to work under pressure, and excellent interpersonal skills.

About the Role

The successful candidate will be responsible for registering arriving guests, assigning rooms, processing group arrivals and departures, and taking, canceling, and changing room reservations. They will also provide information on hotel facilities and services, answer telephone calls and relay messages, and balance cash and complete balance sheets.

Key Responsibilities
  • Registering and checking in guests, handling payments and providing information on hotel services.
  • Processing group arrivals and departures, managing room assignments and maintaining accurate records.
  • Providing exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Balancing cash and completing financial reports, maintaining accurate records of transactions.
Requirements
  • Degree: Secondary (high) school graduation certificate
  • Experience: Will train in the role
  • Work Setting: Hotel, motel, resort
What We Offer

This is a great opportunity to join a dynamic team at Comfort Inn & Suites. As a valued member of our staff, you can expect a competitive salary and benefits package, as well as opportunities for professional growth and development.

We estimate the annual salary for this position to be around $38,000 - $45,000, depending on experience and qualifications.



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