Procurement Manager

4 weeks ago

Peterborough, Ontario, Canada Diligenta Full time
Job Title: Head of Procurement

Join Diligenta, a leading provider of life and pensions administration services, as we seek an experienced Head of Procurement to lead our procurement function. This is a brand new role that will play a critical part in ensuring the effective management of commercial aspects, including suppliers delivering value-for-money services and overseeing all contractual and commercial aspects with clients.

About the Role

The successful candidate will be responsible for managing and leading the Procurement function, overseeing and optimizing the procurement process within Diligenta, developing strategic sourcing plans, negotiating contracts, and managing supplier relationships. They will also ensure that procured services meet regulatory standards and match client contract obligations, providing valued trusted advice on an ongoing basis to realize long-term profitability.

Key Responsibilities
  • Manage and lead the Procurement function, overseeing and optimizing the procurement process within Diligenta.
  • Develop strategic sourcing plans, negotiate contracts, and manage supplier relationships.
  • Ensure that procured services meet regulatory standards and match client contract obligations.
  • Provide valued trusted advice on an ongoing basis to realize long-term profitability.
  • Build, grow, and maintain effective working associations with suppliers, clients, and internal resources to oversee both Client Contracts, Supplier Contracts, and Internal Project-related activity.
  • Ensure 3rd party services are delivered in accordance with contracts and regulatory requirements, managing flow-down obligations from client contracts to that end.
  • Manage contractual and commercial policies and processes for Diligenta's clients and suppliers.
  • Own both the Supplier Management Policy and the Due Diligence framework within Diligenta and be responsible for embedding its use across the business.
  • Resolution of commercial escalations across suppliers and functional areas.
  • Lead procurement exercises, negotiating agreements and terms that are robust with a strong emphasis on value and delivery.
  • Participate in client bids where 3rd party services are included and managing the appropriate elements of due diligence and implementation.
  • Identify opportunities using 3rd party solutions to grow Diligenta and take responsibility for the negotiation of additional services to the client.
  • Maintain and improve key high-level reports which give senior management an oversight of key contracts.
  • Full awareness of changing legislation with impacts on commercial elements within Diligenta.
Requirements
  • Outsourcing & Financial Services: Experience working in an outsourced environment or with outsourcing vendors, particularly within financial services, is essential. This includes managing large client contracts in complex settings.
  • Strategic Leadership: Proven experience operating at a strategic level, preferably in multi-site or matrix organisations.
  • Procurement Expertise: Demonstrated success in procurement, including the ability to identify and drive performance improvement opportunities.
  • Commercial Negotiation: Over 10 years of experience in commercial negotiations, with effective communication and influencing skills.
  • CIPD (Chartered Institute of Procurement and Supply): Certification or strong knowledge of procurement best practices.

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