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Shift Manager

2 months ago


Belleville, Ontario, Canada Thai Express Belleville Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at Thai Express Belleville. As a Shift Manager, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and co-ordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Operations and Logistics
    • Estimate ingredient and supplies required for meal preparation
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Customer Service
    • Address customers' complaints or concerns
    • Ensure that customers receive exceptional service and high-quality food
  • Work Environment
    • Work in a fast-paced environment with tight deadlines
    • Stand for extended periods and perform physical tasks such as bending, crouching, and kneeling
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a food service establishment
  • Personal Qualities
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
Working Conditions

The Shift Manager will work in a fast-paced environment with tight deadlines, standing for extended periods and performing physical tasks such as bending, crouching, and kneeling.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.