Warehouse Operations Coordinator

2 weeks ago


Calgary, Alberta, Canada Drake International Full time
Job Summary

We are seeking an experienced Operations Coordinator to join our team in a Food Grade Distribution Centre.

Key Responsibilities

• Monitor and report on-time receiving efficiency to the Client and Supervisor.

• Handle calls from Carriers and Brokers, allocate appointment times, and enter load details into the warehouse management system (WMS).

• Create Planned Inbound Appointments, including the number and times of appointments and SKU’s arriving.

• Validate that proper documentation is in place and procedures followed.

• Provide necessary information to the Inbound Team to ensure all products are properly identified.

• Validate inbound system transactions with purchase orders, physical receipts, and paperwork.

• Stay aware of incoming orders by referring to the Inbound schedule.

• Check the status of incoming orders via the appointment book.

• Assign doors to trucks as they arrive in the yard system.

• Assign Receiving teams to doors on a continuous flow basis, checking regularly to ensure inbound is progressing smoothly and in accordance with volume scheduling.

• Assist in the coordination of outbound work to warehouse Associates through the WMS.

• Assign Loading teams to specific doors based on cut-off times, checking regularly to ensure no hold-ups in process flow.

• Update the system and schedule.

• Assist in the overall coordination of the client pallet control program.

• Ensure all safety and security controls are communicated to incoming carriers and guests.

• Assess daily live load requirements and schedule carrier’s appointments accordingly.

• Predetermine door assignments based on staging and assign trailer to door.

• Assign Loader to the load.

• Receive confirmation of ‘load complete’ and update the Volume Schedule.

• Provide the Driver with outbound BOL and seal, and file paperwork for future reference.

• Fax/email information to the Carrier to inform them of all pick-ups for the day.

• Prepare the On-Time Departure report and communicate status to the client.

Requirements

• Understanding of a food grade distribution centre and overall process flow of goods.

• Strong customer service orientation.

• Familiarization with a warehouse management system and RF familiarization in a distribution centre setting.

• Analytical skills and planning skills; high accuracy level and attention to detail.

• Computer (Excel, Word, e-mail) skills.

• Operator capabilities and MHE capability by type is an asset.

• Strong understanding of safety in the workplace.

• High energy level and ability to prioritize and multi-task.

About Drake International

Since 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly. Drake International is an equal opportunity employer and champion of accessibility, inclusivity, and diversity in the workplace.

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