IT Services Solution Architect

2 months ago


Morrisville, Canada Lenovo Full time
About the Role

Lenovo is seeking an experienced IT Services Solution Architect to develop custom and cost-effective services solutions for our customers.

The successful candidate will evaluate customer opportunities as presented in RFPs/RFQs or Opportunity Leads from the Services Sales teams and use this information to develop complex services solutions to meet customer requirements.

Lenovo solutions include close to the box services; Modern Management; Service Desk; UEM; Asset recovery services and DaaS.

Key Responsibilities
  • Collaborate with internal teams and Lenovo Services Delivery Partners to develop custom services solutions.
  • Evaluate customer opportunities and develop complex services solutions to meet customer requirements.
  • Develop Customer presentations, proposals, and internal governance collateral.
  • Negotiate with partners, internal delivery stakeholders, and customers to ensure requirements are explicitly documented.
  • Manage assigned opportunities and contribute to the overall business within the services group.
Requirements
  • 10+ years of IT Services experience with at least 5 years of Solution Development and Costing for IT Solutions.
  • Bachelor's degree or equivalent experience.
Preferred Qualifications
  • Direct experience in IT Services Industry focused on End User devices.
  • Proven success in building solutions in the IT services industry.
  • Excellent communication, both oral and written, and presentation skills.
  • Solid organizational/prioritization skills, and commitment to meet deadlines.
  • Proficiency in utilizing PowerPoint, Excel, Word & Microsoft Dynamics or Salesforce.


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