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Business Analyst

1 month ago

Toronto, Ontario, Canada Global Pharma Tek Full time
Job Title: Business Analyst - Intermediate

Job Summary:

We are seeking a highly skilled Business Analyst - Intermediate to join our team at Global Pharma Tek. The successful candidate will have a strong background in IT Service Management and a proven track record of delivering business analysis projects.

Key Responsibilities:

* Develop and maintain a deep understanding of IT Service Management processes and ITIL best practices
* Collaborate with stakeholders to gather and analyze business requirements
* Design and implement business solutions to meet stakeholder needs
* Develop and maintain relationships with key stakeholders

Requirements:

* + years' experience in IT Service Management
* ITIL version or higher certification
* + years' experience as a Business Analyst
* + years' experience with development of IT Service Management processes

Preferred Qualifications:

* Experience working on large-scale, telecommunication/IT projects
* Experience collaborating with multiple stakeholders including clients and vendors
* Bonus: Experience in Public Safety Projects