Sales and Merchandising Manager

6 hours ago


Williams Lake, Canada Staples Full time
Empower Customer Experience

We're seeking a Sales and Merchandising Manager to lead our team in delivering exceptional customer experiences. As a key member of our sales department, you will be responsible for driving business results, nurturing customer relationships, and fostering a dynamic work environment.

About the Role

This is a full-time permanent position with a competitive salary range of $50,000 - $80,000 per year, depending on experience. Our store is located in an urban area, and you can expect a moderate amount of physical effort and operation of equipment/machinery as part of your daily tasks.

Key Responsibilities
  • Lead and support the sales culture at the store, focusing on customer experience excellence.
  • Nurture customer relationships through referral-based business development and loyalty programs.
  • Provide team leadership through hiring, onboarding, learning & development, and coaching.
  • Manage costs and meet operational and financial metrics.
Qualifications and Requirements
  • 3+ years of retail management experience (or equivalent in customer-facing roles).
  • Successful completion of high school and post-secondary education preferred.
  • Proven track record of achieving customer service excellence and sales results.
  • Affinity with technology and ability to adapt to new systems.
  • Dynamic, inspiring partner with excellent communication skills.
Benefits and Perks
  • Associate discount program.
  • Health and dental benefits.
  • RRSP/DPSP matching.
  • Performance bonuses.
  • Learning & development opportunities.
About Staples

Staples is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities. Please inform us of any accommodation needs during the recruitment process.


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