Customer Service Supervisor
2 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Twenty Four Karats. As a key member of our retail operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring exceptional customer experiences.
Key Responsibilities:
- Supervise and train staff to provide excellent customer service
- Assign sales workers to duties to maximize sales and customer satisfaction
- Hire and train new staff members to ensure a high-performing team
- Teach interest or professional development courses to enhance staff skills
- Authorize payments and manage cash transactions
- Organize and maintain inventory to ensure efficient operations
- Supervise and coordinate activities of workers to achieve sales and customer service goals
- Manage payroll administration and oversee staff performance
- Conduct performance reviews to identify areas for improvement
Requirements:
- 7 months to less than 1 year of experience in a customer-facing role
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Excellent communication and leadership skills
- Ability to work in a fast-paced retail environment
Work Environment:
- 30 to 40 hours per week
- Permanent position
- English language required
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Customer Service Supervisor
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Lethbridge, Alberta, Canada Twenty Four Karats Full timeJob Title: Customer Service SupervisorAbout the Role:We are seeking a highly skilled Customer Service Supervisor to join our team at Twenty Four Karats. As a Customer Service Supervisor, you will be responsible for supervising staff, assigning sales workers to duties, and hiring and training new staff members.Key Responsibilities:Supervise staff and assign...
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Customer Service Supervisor
2 weeks ago
Lethbridge, Alberta, Canada Twenty Four Karats Full timeJob SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Twenty Four Karats. As a key member of our retail operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring exceptional customer service.Key ResponsibilitiesSupervise and train staff to ensure excellent customer...
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Customer Service Supervisor
2 weeks ago
Lethbridge, Alberta, Canada Twenty Four Karats Full timeAbout the Role:We are seeking a highly skilled Customer Service Supervisor to join our team at Twenty Four Karats. As a key member of our retail operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring excellent customer service.Key Responsibilities:Supervise and train staff to provide exceptional...
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Customer Service Supervisor
2 weeks ago
Lethbridge, Alberta, Canada Twenty Four Karats Full timeJob Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Twenty Four Karats. As a key member of our retail team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring exceptional customer service.Key Responsibilities:Supervise and train staff to provide excellent customer...
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