Warehouse Team Member

1 month ago

Red Deer, Alberta, Canada The Home Depot Canada Full time
Job Summary

As a Warehouse Team Member - Order Fulfillment Specialist at The Home Depot Canada, you will play a crucial role in helping us grow our online business and customer relationships. You will be responsible for picking, organizing, and verifying orders for delivery or pick-up in a timely manner.

About the Role
  • Picking and organizing orders for delivery or pick-up to ensure accurate and efficient fulfillment
  • Utilizing appropriate lift truck equipment to prepare customer orders (training provided)
  • Working in a team environment to support customers at our service desk – includes general customer questions, taking customer calls, operating the cash register and doing product returns for customers
  • Utilizing computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up
  • Ability to plan ahead for future deliveries and streamline process
Responsibilities
  • Fulfilling customer orders accurately and efficiently
  • Maintaining a clean and organized workspace
  • Providing excellent customer service through effective communication and problem-solving skills
  • Collaborating with colleagues to achieve team goals and objectives
Requirements
  • Ability to work a flexible schedule including evenings and weekends
  • Computer skills required in order to identify product and vendor information
  • Previous forklift and/or lift truck experience is an asset but not required
  • Time management and organizational skills required
  • Excellent communication, customer service and problem-solving skills
  • Ability to read delivery invoices an asset
  • Candidates should be comfortable lifting merchandise to organize for customer pick up
What We Offer
  • Competitive salary: $45,000 - $60,000 per year, depending on experience
  • Health and dental benefits
  • Growth and career advancement opportunities
  • Profit sharing and stock purchase plan
  • Paid training and career development opportunities
  • The Home Depot Core Values – Excellent Customer Service, Creating Shareholder Value, Entrepreneurial Spirit, Taking Care of Our People, Respect for All People, Doing the Right Thing, Building Strong Relationships, Giving Back

We are committed to providing a safe and inclusive work environment for all employees. If you are passionate about delivering exceptional customer service and have strong organizational skills, we encourage you to apply for this exciting opportunity.

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