Store Operations Manager

2 weeks ago


Welland, Ontario, Canada Arden Holdings Inc. Full time
About the Role

The Store Manager is a key member of our team, responsible for overseeing all store operations and driving sales and profitability. This role requires a highly motivated leader with a passion for fashion retail and a proven track record of success in a retail management position.

Key Responsibilities
  • Collaborate with the District Supervisor to develop and implement strategies to achieve sales and profit budgets.
  • Train store teams on company standards and programs, ensuring a high level of customer service and sales performance.
  • Recruit and retrain talent, motivating teams and recognizing good performance.
  • Conduct administrative and operational duties, including opening and closing procedures, health and safety standards, and employee scheduling.
  • Handle customer complaints and resolve them in a timely manner, ensuring a positive customer experience.
  • Comply with all head office requests regarding store operations, including merchandising shipments and returns.
Requirements
  • Minimum of 2-3 years retail management experience.
  • High school diploma or equivalent.
  • Experience and/or education in visual merchandising.
  • Solid business acumen and proven people development skills.
  • Ability to manage stress in a fast-paced environment and lead a team in a positive and inclusive manner.
What We Offer
  • Group insurance.
  • Bonus possibilities.
  • Dynamic and friendly work environment.
  • Casual dress-code.
  • Employee discount.
  • Upgraded eligibility for Ardene Rewards.
  • Birthday paid off & Wellness days.
  • Wellness initiatives.
  • Cool contests.
  • Opportunities for growth.

At Ardene, you're more than an employee – you're part of a fun, dynamic and energetic family.



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