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Retail Store Operations Manager

2 months ago


Welland, Ontario, Canada Paradise Cannabis Full time
Job Summary

We are seeking an experienced Retail Store Supervisor to join our team at Paradise Cannabis. As a key member of our operations team, you will be responsible for overseeing the daily activities of our retail store and ensuring seamless customer experiences.

About the Role
  • The successful candidate will have 1-6 months of experience in a retail or supervisory role, with a focus on sales, customer service, and team management.
  • You will work closely with our sales team to achieve sales targets, maintain store appearance, and resolve customer complaints in a professional and courteous manner.
Key Responsibilities:
  1. Sales and Customer Service: Meet or exceed sales targets, provide exceptional customer service, and respond to customer inquiries and concerns in a timely and efficient manner.
  2. Team Management: Supervise and coordinate the activities of sales staff, including scheduling, training, and performance evaluations.
  3. Inventory and Merchandise Management: Maintain accurate inventory levels, receive and process merchandise shipments, and ensure proper display and rotation of products.
  4. Cash Handling and Security: Manage cash transactions, maintain accurate records, and implement security measures to prevent loss and theft.
  5. Store Appearance and Maintenance: Ensure the store is well-maintained, clean, and organized, and make recommendations for improvements.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1-6 months of experience in a retail or supervisory role
  • Skills and Qualities: Accurate, client-focused, efficient interpersonal skills, flexibility, organized, reliable, teamwork, dependability, judgment, ability to multitask
Compensation:

The estimated salary range for this position is $40,000 - $60,000 per year, based on location and experience.

About Us:

Paradise Cannabis is a leading retailer of cannabis products, committed to providing exceptional customer experiences and promoting a culture of excellence and innovation.