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Site Reliability Engineer

2 months ago

Halifax, Nova Scotia, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

Opportunity Overview

We are seeking a highly skilled Site Reliability Engineer to join our Global Functions Technology Risk IT team. As a key member of our team, you will be responsible for developing, supporting, and maintaining the Splunk Enterprise log analytics platform. Your expertise will be crucial in building scalable, reliable, and secure solutions that interface with all Risk IT applications.

Key Responsibilities

  • Assist technical users with Splunk Enterprise platform, including query assistance and the creation of alerts
  • Perform Splunk Enterprise platform maintenance, such as major and minor product upgrades, TLS certificate renewal
  • Automate routine maintenance tasks with Ansible Automation Platform
  • Analyze, investigate, and solve technical problems starting only from simple error messages
  • Apply ITIL concepts such as Incident, Change, and Problem management in completing your work.
  • Collaborate with automation development team to implement the observability component of self-healing automation workflows.
  • Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriate

Requirements

  • Undergraduate degree in Computer Science or similar university program
  • Working experience implementing Production-ready code in a modern scripting language such as Python
  • Production application support experience (development or operations) with an understanding of application logging practices.
  • Familiarity with Git, GitHub, version control, and continuous integration concepts
  • Time management: make continuous progress on longer-term initiatives while completing short-term tasks in a timely manner.

Preferred Qualifications

  • Working experience with Splunk Enterprise and Ansible Automation Platform
  • Experience working in regulated environment that requires strong change, incident, and security controls

What We Offer

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work