Parts Consultant

2 weeks ago

Toronto, Ontario, Canada AWIN Group of Dealerships Full time

Job Purpose:


The Parts Consultant is responsible for providing exceptional customer service while ensuring that customers receive the necessary parts for their vehicles. This involves responding to customer inquiries, processing orders, and maintaining accurate records of inventory and customer information.


Key Responsibilities:



  • Assist customers with their parts needs, ensuring they have the required information to make informed decisions.
  • Process orders accurately and efficiently, adhering to company procedures and policies.
  • Maintain a thorough knowledge of the product line, including features, benefits, and applications.
  • Collaborate with colleagues to achieve sales and customer satisfaction goals.
  • Participate in ongoing training and development to stay up-to-date on new products and technologies.
  • Maintain a clean and organized work environment, adhering to company standards.
  • Perform other duties as required by management.

Requirements:



  • High school diploma or equivalent required.
  • Minimum two years of experience in a retail auto parts department.
  • Proficient in CDK and/or Reynolds and Reynolds software systems.
  • Excellent communication, interpersonal, and time management skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong attention to detail and commitment to accuracy.
  • Ability to maintain confidentiality and professionalism.

AWIN Group of Dealerships is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your application.


We thank all applicants for their interest in this position; however, only those considered for an interview will be contacted.

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