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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at O2 Consulting. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Develop and implement effective communication strategies to build strong relationships with clients.
- Provide expert advice on advertising and sales promotion strategies to help clients achieve their goals.
- Respond to client inquiries and provide timely, accurate information to resolve issues.
- Manage office supplies and maintain inventory to ensure seamless operations.
- Consult with clients after sales to provide ongoing support and ensure their satisfaction.
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and ability to multitask.
We are committed to creating a welcoming and inclusive work environment for all employees. We provide awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers and refugees, youth, Veterans, and Indigenous people.
What We Offer- Permanent full-time position.
- 40 hours per week.
- English language.
