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Cafeteria Management Coordinator

1 month ago

Hamilton, Ontario, Canada Subway Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of food service.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient food preparation
  • Quality Control and Assurance
    • Estimate ingredient and supplies required for meal preparation
    • Ensure that food and service meet quality control standards
    • Address customer complaints or concerns in a professional and courteous manner
  • Administrative and Reporting
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports on food service operations
  • Customer Service
    • Provide excellent customer service and ensure a positive dining experience
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a food service environment
  • Work Environment
    • Fast-paced environment with frequent standing and walking
  • Personal Qualities
    • Client focus and excellent interpersonal skills
    • Efficient communication and problem-solving abilities
Working Conditions

This is a permanent, full-time position with a typical work schedule of 30 to 40 hours per week. The work language is English.