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Restaurant Shift Lead

1 month ago

Edmonton, Alberta, Canada SSP Group Full time

Job Description

  • $18.00 / hour
  • Full Time Availability
  • Employee Meal Plan
  • Dental, Vision, Prescription, Medical Benefits
  • Free Employee Parking

Our restaurant portfolio in the Edmonton International Airport includes:

Responsibilities as a Restaurant Shift Supervisor includes:

  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
  • Understanding that our guest is our #1 priority.
  • Maintaining brand operational standards and ensuring that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coaching team members through the induction process by acting as a training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicating and clarifying major job duties, priorities, and expectations to team members.
  • Providing support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Observing, discussing, and documenting both good and unacceptable performance accordingly.
  • Assisting team members in developing the skills and abilities necessary for improved performance.
  • Ensuring that products are of the highest quality.
  • Responsibility for overseeing cash duties.

Qualifications and Experience

  • Vocational or on-the-job training essential.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast-paced food service environment.
  • Minimum of 8 months experience within a busy restaurant/hotel environment.
  • Supervisory experience required.
  • Cash handling experience required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity, and orientation.