Customer Service Ambassador
7 days ago
At the LCBO, we are committed to delivering exceptional customer experiences that leave a lasting impression. As a Customer Service Representative, you will play a vital role in achieving this goal by providing top-notch service and support to our customers.
What We Offer- A competitive salary of approximately $17.85 per hour, plus opportunities for overtime and bonuses
- A comprehensive benefits package, including health, dental, and vision coverage
- A safe and inclusive work environment, with a focus on employee well-being and development
- The chance to work in a dynamic and fast-paced retail environment, with opportunities to learn and grow with the company
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for:
Key Responsibilities- Providing exceptional customer service and support, responding to customer inquiries and resolving issues in a timely and professional manner
- Operating computerized cash registers and handling customer transactions accurately and efficiently
- Assisting with receiving and stocking merchandise, maintaining a clean and organized store environment
- Rotating duties, which may include lifting cases weighing up to 40lbs/18kgs, standing for extended periods, and processing customer transactions
To be successful in this role, you must have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should also be able to:
Qualifications- Be at least 18 years of age and eligible to work in Canada
- Have a minimum of 6 months of retail or customer service experience
- Be available to work a variety of shifts, including evenings and weekends
- Be willing to submit to a criminal background check prior to commencing work with the LCBO
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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