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Sales Associate

2 months ago

Burlington, Ontario, Canada Pandora Full time
About the Role

Pandora is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, achieving sales goals, and building strong relationships with our clients.

Key Responsibilities
  • Customer Engagement: Greet and engage every client in a welcoming manner, ensuring a personalized and memorable shopping experience.
  • Sales Performance: Achieve and exceed sales goals by utilizing Pandora's specialized selling model (SPARK) and product knowledge.
  • Product Knowledge: Introduce shoppers to multiple categories of product to build brand loyalty and maximize sales results.
  • Loss Prevention: Maintain a keen awareness of shoppers to deliver a world-class shopping experience and control loss prevention.
  • Training and Development: Complete Pandora product knowledge training to leverage driving sales and stay up-to-date on current product launches and promotions.
  • Customer Relationships: Cultivate a solid customer/client base through customer engagement and build relationships.
  • Visual Merchandising: Participate in visual directives in accordance with company product launches, including setting trays, walls, and zones; maintain pricing and execute visual refreshes.
  • Store Operations: Attend all scheduled shifts to ensure adequate coverage and meet company objectives.
Qualifications
  • Experience: Retail and/or previous sales experience preferred.
  • Customer Service: Superior customer service skills and a passion for the customer experience.
  • Multi-Tasking: Ability to multi-task and thrive in a fast-paced environment.
  • Age and Eligibility: Must be 18 years of age or older and able to provide proof of identity and eligibility to work.
  • Physical Demands: Must be able to stand for long periods of time (exceeding 30 minutes) and work a flexible schedule, including nights, weekends, and holidays.
About Pandora

Pandora is a leading designer, manufacturer, and marketer of hand-finished jewelry made from high-quality materials at affordable prices. We are committed to delivering a world-class customer experience and building strong relationships with our clients.