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Collection Portfolio Manager

1 month ago

Port Coquitlam, British Columbia, Canada DPC Saputo Dairy Products Canada G.P. Full time

At DPC Saputo Dairy Products Canada G.P., we're committed to excellence and care in everything we do. Our team is dedicated to upholding our tradition of quality and passion through food, and we're looking for a skilled Collection Portfolio Manager to join us.

Key Responsibilities:

  • Manage a portfolio of accounts receivable and reconcile, investigate, and resolve outstanding invoices.
  • Perform weekly analysis of payment agreements and investigate all outstanding invoices and deductions.
  • Resolve payment discrepancies within the required time frame.
  • Document daily activities in the system.
  • Ensure compliance with credit limits and manage pending orders.
  • Initiate and respond to external and internal customer account inquiries.
  • Reconcile accounts and prepare requests for deferrals, write-offs, and credit notes.
  • Apply and comply with existing policies and procedures.
  • Prepare all documentation relating to deductions.

Requirements:

  • College diploma or technical diploma in accounting or equivalent.
  • 5 years of experience in a credit/commercial collection (B2B) environment.
  • English speaking and writing is essential.
  • Very good knowledge of the Office suite and Maestro.
  • Strong interpersonal, negotiation, communication, and customer service skills.
  • Strong analytical, organizational, and attention to detail skills.
  • Ability to solve problems and adapt in a context of change.

We offer:

  • Competitive salaries.
  • Advantageous corporate agreements.
  • Full range of group insurance benefits.
  • Group retirement pension plan with employer contribution.
  • Purchase option of company stocks.
  • Group RRSP.
  • Health and wellness program in the workplace.
  • Assistance program for employees and their families.
  • Saputo products at a discounted price.

We support employment equity and strive to embed diversity and inclusion in our operations. We invite candidates from all horizons to join our team.