Veterinary Care Coordinator
4 weeks ago
Client Care Representative
North Shore Animal Hospital is currently seeking a full-time Client Care Representative to join our team.
This role is ideal for an organized, motivated, and empathetic individual who can provide exceptional customer service and support to our clients and their pets.
- Excellent customer service skills; a real aptitude for putting pets and pet parents at ease
- Ability to answer a multiline phone system and track/book appointments effectively
- Scheduling appointments; Admitting/discharge pet patients
- Invoicing/billing; creating estimates and processing payments
- Taking initiative and working independently
- A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Will to learn more regarding veterinary services and assist the Veterinary staff with various tasks and treatments
- A love for all companion animals
What VCA Canada Offers
With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation.
- VCA Canada Student Loan RRSP Program
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow
- RRSP Employer 5% Match Program
- Extensive online access to journals and textbooks
- Employee Assistance Program to support your health and wellbeing
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer.
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