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Sales and Customer Service Representative

1 week ago

London, Ontario, Canada Intercity Packers Ltd. Full time

Key Responsibilities:

  • Serves as liaison between the Outside Sales Representative and customer
  • Develops and maintains customer relationships
  • Supports and partners with assigned division and customer assignment
  • Manages customer orders manually and completes timely callbacks/e-mails to discuss edits and confirm complete orders
  • Maintains current knowledge of product and system status within divisions to assist Outside Sales Representatives and customers
  • Serves as information resource to Outside Sales Representatives, on product related questions regarding inventory levels and general product information
  • Arranges exception deliveries in collaboration with Transportation departments, 3rd party order/delivery systems, aligned with Fresh Start Foods
  • Supports Outside Sales Representatives with order entry
  • Supports Sales penetration