Desktop Support Technician
21 hours ago
Job Summary
\We are seeking a highly skilled Desktop Support Technician to join our team. As an IS Service Desk Technician L1, you will play a vital role in supporting end-users with technical assistance, ensuring seamless day-to-day operations.
\Key Responsibilities:
\- \
- Diagnose and resolve hardware, software, and network-related issues with a user-first mindset.\
- Provide hands-on support to end-users, including troubleshooting and repair of desktops, printers, and peripherals.\
- Install, configure, and update software applications to enhance user productivity.\
- Educate and empower users on cybersecurity best practices, including password management and phishing awareness.\
- Work closely with other IS teams to troubleshoot and improve processes.\
- Provide clear, empathetic communication to users of all technical levels.\
- Approach challenges with urgency and a “let's make it happen” mindset.\
- Handle sensitive and confidential matters with professionalism and sound judgment.\
- Excel in fast-paced environments, balancing multiple priorities without missing the details.\
- Thrive in a collaborative setting, supporting your colleagues and contributing to team success.\
Requirements:
\- \
- Education: Associate degree or equivalent experience in IT or a related field.\
- Experience: Hands-on experience in a help desk or technical support role.\
- Certifications: Industry certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.\
- Familiarity with Windows and macOS operating systems.\
- A collaborative and solutions-oriented mindset.\
- ],
-
Desktop Support Technician
6 days ago
Ottawa, Ontario, Canada FX Innovation, une compagnie de Bell Canada Full timeJob SummaryThe Desktop Support Technician role is responsible for providing high-quality technical support to our employees. This includes investigating and resolving hardware and software issues, logging user interactions, and delivering excellent customer service.Duties and ResponsibilitiesDiagnose and troubleshoot technical issues using analytical skills...
-
Desktop Support Technician
6 days ago
Ottawa, Ontario, Canada Klick Health Full timeKlick Health: Empowering Careers in Life SciencesOur ApproachWe're a company that believes in empowering individuals to grow and succeed in their careers. As a leading force in life sciences, we strive to create an inclusive culture where everyone can thrive.Our Office Tech team plays a vital role in managing and maintaining all technology used within...
-
Desktop Support Manager
5 days ago
Ottawa, Ontario, Canada NTT DATA, Inc. Full timeAbout the JobThe Desktop Support Manager will play a key role in ensuring the smooth operation of our desktop infrastructure by leading and managing a team of desktop support technicians.Key ResponsibilitiesManage the day-to-day activities of the desktop support team to ensure timely and effective resolution of technical issues.Develop and maintain standard...
-
Manager, Desktop Applications
2 weeks ago
Ottawa, Ontario, Canada Osler, Hoskin & Harcourt LLP Full timeToronto100 King St West, Suite 62001 First Canadian PlaceToronto, ON M5X1B8, CANOsler, Hoskin & Harcourt LLP is one of Canada's leading business law firms. Advising many of Canada's corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal,...
-
Desktop Services Technician
7 days ago
Ottawa, Ontario, Canada CQ Search Group Ltd. Full timeWelcome to CQ Search Group Ltd., where we are dedicated to providing exceptional customer service and supporting our clients' success. As a Service Desk Analyst, you will play a critical role in ensuring that our client's employees receive prompt and effective support for their technical issues.Your key responsibilities will include investigating and...
-
IT Support Technician
1 day ago
Ottawa, Ontario, Canada Tomlinson Group of Companies Full timeR.W. Tomlinson Limited is currently looking to procure an IT Support Technician. This position will be part of the Service Desk group and will support the organizations users and devices. The successful candidate will have knowledge of commonly used concepts, practices, and procedures regarding desktop support and troubleshooting. PRIMARY...
-
Desktop Engineer
2 days ago
Ottawa, Ontario, Canada Global Technical Talent Full timeJob Description: We are looking for an experienced Desktop Engineer to join our IT support team. The successful candidate will provide comprehensive support for hardware and software across a variety of end-user devices in a large, dynamic environment.Key Responsibilities:Hardware and Software Support: Provide technical support for a wide range of end-user...
-
IT Field Technician
2 weeks ago
Ottawa, Ontario, Canada Right Click, Inc Full timeCurrently Accepting Applications for IT Field Technician in Riverside CountyJoin a dynamic, high-achieving, and diverse teamAt Right Click, we're dedicated to creating a workplace where our employees thrive, receive the support they need, and maintain a healthy work-life balance.What We're Seeking:IT Field TechnicianAs a Field Technician, you'll deliver...
-
Desktop Engineering Specialist Position
7 days ago
Ottawa, Ontario, Canada Scotiabank Full timeAbout the Role:We are seeking a Desktop Engineer to join our team at Scotiabank. This is an exciting opportunity to work with a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. As a Desktop Engineer, you will be responsible for providing technical leadership and strategic direction in the design, implementation,...
-
Technology Services Technician
3 days ago
Ottawa, Ontario, Canada Humber College Full timeHumber College is seeking a skilled and enthusiastic IT Client Services Technician to join our team. In this role, you will be responsible for providing technical support and assistance to students, employees, and guests across various campuses and locations.About the PositionThis is a full-time position with a competitive salary and benefits package. The...
-
IT Services Technician
2 days ago
Ottawa, Ontario, Canada Humber College Full timeAbout the RoleThe IT Client Services Technician plays a critical role in supporting the academic community at Humber Polytechnic. As a member of our IT department, you will be responsible for providing technical support and services to students, employees, and visitors.ResponsibilitiesProvide technical assistance to clients via various channels.Configure and...
-
IT Infrastructure Specialist
5 days ago
Ottawa, Ontario, Canada NTT DATA, Inc. Full timeAbout the OpportunityThe IT Infrastructure Specialist will play a critical role in ensuring the integrity and reliability of our IT infrastructure by leading and managing a team of desktop support technicians.Key ResponsibilitiesLead and manage a team of desktop support technicians to ensure timely and effective resolution of technical issues.Develop and...
-
Windows Desktop and Server Engineer
5 days ago
Ottawa, Ontario, Canada FNZ Full timeThe ideal candidate will have a strong background in IT infrastructure, Microsoft desktop and server products, and industry-standard tools. Experience with cloud computing, virtualization, and automation is a plus.As an IT Infrastructure Specialist at FNZ, you'll have the opportunity to develop your skills in a dynamic and rapidly growing company. You'll...
-
Help Desk Technician
4 days ago
Ottawa, Ontario, Canada Calian Group Ltd. Full timeOverviewAs a Service Desk Technician L1, you will play a critical role in ensuring seamless day-to-day operations by providing top-notch technical support to our end-users.Core ResponsibilitiesServing as the initial point of contact for end-users, addressing their inquiries and resolving issues efficiently.Collaborating with other IS teams to identify areas...
-
Desktop Support Technician
15 hours ago
Ottawa, Ontario, Canada PeopleToGo Full time**Responsibilities:**Provide technical investigation and diagnosis for hardware and software issues.Log user interactions into the call-management system.Establish a course of action to correct issues and provide information to users.**Qualifications & Skills:**University degree or college diploma in information technology.Minimum one year of recent work...
-
Desktop Management Specialist
7 days ago
Ottawa, Ontario, Canada Queen's University Full timeAbout the Role:The Queen's University IT Services department is looking for an experienced Applications Administrator, Endpoint to implement and manage a comprehensive enterprise desktop management program. As a key member of the IT team, you will work closely with other administrators and security specialists to deliver, manage, and promote technologies...
-
Technical Support Professional
6 days ago
Ottawa, Ontario, Canada Calian Group Ltd. Full timeWe're looking for a talented Technical Support Professional to join our team at Calian Group Ltd. As an IS Service Desk Technician L1, you'll play a vital role in supporting end-users with technical assistance, ensuring seamless day-to-day operations.You'll diagnose and resolve hardware, software, and network-related issues, working closely with other IS...
-
Help Desk Technician
6 days ago
Ottawa, Ontario, Canada CQ Search Group Ltd. Full timeCQ Search Group Ltd. has a new job opening for a Help Desk Technician who can provide exceptional technical support to our employees.We are seeking a motivated and detail-oriented individual with excellent communication skills.About the Job:Responsibilities:Investigate and diagnose hardware and software issuesLog all user interactions into the...
-
Technology Team Lead
5 days ago
Ottawa, Ontario, Canada NTT DATA, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Technology Team Lead to join our team at NTT DATA, Inc. The successful candidate will be responsible for providing exceptional technical support and leadership to our desktop support team.Key ResponsibilitiesLead and manage a team of desktop support technicians to ensure timely and effective...
-
Technical Support Specialist
2 days ago
Ottawa, Ontario, Canada Humber College Full timeAbout Humber PolytechnicHumber Polytechnic is a leading institution in Ontario, providing students with a comprehensive education. Our IT department plays a vital role in supporting the academic community by delivering technical services and solutions.Job OverviewWe are seeking an experienced IT Client Services Technician to join our team. As a key member of...