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Senior Ice Cream Production Manager

2 weeks ago


Ottawa, Ontario, Canada Unilever France Full time
Company Overview

We are Unilever, a global leader in the ice cream industry. Our vision is to be the leading ice cream player with a strong presence in the market. We operate in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have a portfolio of strong brands equities: 5 of top 10 selling brands including Ben & Jerry's, Breyers, Magnum, Talenti, Popsicle, Good Humor, Klondike, and Yasso.

Job Description

As a Sr. Production Supervisor, you will provide frontline leadership representing the production department. You will drive current and future manufacturing performance in the areas of Safety, Productivity, People, Cost, Quality, and Delivery using the UMS operating framework. You will oversee the manufacturing activities across all shifts and work individually and on teams to identify areas of opportunity for beneficial change. You will champion Factory Operating system practices applicable to production. You will uphold Safety & Morale of employees as a value in the factory and ensure compliance to quality always as a priority.

Duties and Responsibilities
  • Responsible for SHE, Quality Programs, Incidents root cause and CAPA pertaining to Production Area/Equipment and ensuring completion/compliance.
  • Employee Relations – Lead disciplinary investigations/hearings/advance counselling/termination review and to hear grievances where required in their area.
  • Participates in daily FOS meetings.
  • Production Planning – Ensuring weekly production schedules in collaboration with planning department.
  • Responsible for all projects relevant to the production area (Innovations, SHE, Q).
  • Managing Direct Reports (Where applicable) - Scheduling, absenteeism, training, Proficiency testing, PDPs.
  • Planning - Collaborating with planning teams to ensure seamless scheduling of project activities.
  • Department Rep for Management of Change and ensuring applicable tasks assigned to the shift supervisors.
  • Coordinates with QA Innovations on New product/Trials.
  • Lead/Co-Lead AM pillar with Production Manager.
  • Training & Recruitment - Conduct employee reviews during first 50 days to ensure competence.
  • Reviews production losses and coordinates with UMS/FI teams on improvements.
  • Training – works closely with site training team to ensure plans coordinated properly with labour and production requirements.
  • Recruitment – Works with the Production manager, labour planner & shift supervisor and HR to agree & coordinate recruitment activities for the area.
  • Partner with QA on supplier issue identification and provide input to support SNCR and Supplier Claims.
  • Responsible for Overseeing the execution of the quality and food safety programs in production (HACCP-CCP-OPRP, prevention of cross contamination, allergen, dry floor, vision system, etc.) by the shift supervisors.
  • Disciplinary action, employee coaching (Terminations & Suspensions).
  • Dealing with people issues as applicable – In the absence of Production manager act as a Point of contact for Union for Production floor.
  • Coordinated with UMS Lead and ensures R2S compliance at the production floor.
  • Proper administration of the Collective Agreement and use of proactive problem-solving approach.
  • Regularly cascading/communicating site targets and goals from Leadership Team to shift crews, consistently and accurately.
  • Actively coordinate with Maintenance teams focusing on plant heat map and prioritize execution.
  • Lead business waste reduction.
  • Lead/participate in OEE/waste reduction initiatives.
  • Manage/Optimize blue collar labor cost.
  • Work on projects that would support individual growth in line with 3+1.