Risk Management Lead

4 weeks ago

Toronto, Ontario, Canada Healthcare of Ontario Pension Plan Full time

About the Role

We are seeking a highly skilled Risk Management Lead to join our team at the Healthcare of Ontario Pension Plan. As a key member of our Plan Operations team, you will play a critical role in overseeing and monitoring the day-to-day execution of risk management activities.

Key Responsibilities

  • Perform research, business risk analysis, and process design mapping to understand product, process design, and technology functionality.
  • Identify and coordinate training/communication of relevant updates to ensure the team is knowledgeable on testing criteria and subject matter.
  • Delegate work to various team members and provide guidance/assistance where required.
  • Collaborate closely with the analyst and team to ensure that the required research, analysis, and gathering of supportive information is complete.
  • Manage any escalations, issues, and/or questions from Specialists or Analysts, ensure proper communication with the Manager, and recommend resolutions.
  • Provide continuous input into the development of testing routines ensuring that they are relevant, effective, and valuable.
  • Ensure effective communication with stakeholders when conducting research, performing analysis, and discussing observations from testing.
  • Review/finalize interim observations to ensure appropriate detail and language are reflected for the target audience.
  • Collaborate with the Manager to develop quarterly reports – prepare observation writeups as input for final reporting, perform trend analysis, and provide conclusions, and ensure completeness and accuracy of data.
  • Lead communication efforts and discussions with critical stakeholders around detailed recommendations and conclusions, ensure stakeholder understanding, and work towards alignment and agreement of final reporting.

Requirements

  • University degree or post-graduate and/or combination of equivalent training, education, and experience, preferably in areas of Business Administration, Accounting, Engineering, or Information Technology.
  • 7+ years of progressive experience in any of these areas: risk management, business analysis, product development, quality assurance, and/or process improvement.
  • 5+ years of progressive work experience in pension administration for defined benefit plans.
  • Experience in identifying, documenting, and evaluating business risks and controls is an asset.
  • Professional certifications in any of these areas are assets: Business Analysis, Accounting, Risk Analysis, Audit, Data Analytics, Quality Assurance, Lean Six Sigma, Project Management.
  • Knowledge of governance and controls frameworks (COBIT/COSO) is an asset. Project Management skills are also an asset.
  • Highly analytical, expert attention to detail, resourceful, curious, and a self-starter with an ability to gather information through solicitation, observation, research, and able to deliver results with minimal background information or direction.
  • Ability to build strong relationships with various stakeholders based on trust and commitment to mutual benefit and value creation. Collaborating and assisting business partners in achieving their objectives and at the same time, promoting awareness and management of risks.
  • Proven superior critical thinking and problem-solving skills. Ability to map out complex business processes, interpret related data/reports quickly and thoroughly, identify risks, and potential impacts, and draw meaningful insights and conclusions.
  • Effective communication skills with superior writing ability. Experience in writing reports for Senior Leadership audiences is a requirement.
  • Strong proficiency with MS Office Suite tools – Word, Excel, PowerPoint, Visio.
  • Excellent organization and time management skills. Comfort with ambiguity, ability to exercise sound judgement, prudence, and integrity. Ability to develop plans and monitor execution until completion while being flexible/adaptable. Familiarity with fast-paced, dynamic, agile environment.

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