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Primary Care Assistant

2 months ago


Winnipeg, Manitoba, Canada Pan Am Clinic Full time
Job Summary

We are seeking a highly skilled and dedicated Primary Care Assistant to join our team at Pan Am Clinic. As a key member of our Primary Health Care Team, you will be responsible for managing client's overall clinical visit, performing administrative and team functions, and acting as the client's key point of contact.

Key Responsibilities
  • Manage client's overall clinical visit, including arranging and managing appointments, schedules, and client records
  • Perform administrative and team functions, including site organization and environmental control
  • Contribute to a respectful, safe, and culturally appropriate work environment
  • Participate in workload sharing within the team and the overall clinic as needed
Requirements
  • Minimum of two years related healthcare experience
  • Experience in email and computerized calendars
  • Working knowledge of electronic medical records
  • Demonstrated knowledge and experience maintaining medical records and filing systems, compiling statistics, and processing personal health information
  • Switchboard/receptionist experience
Education and Qualifications
  • Complete high school education, Manitoba standards, required
  • Successful completion of a Unit Clerk Course and/or a Medical Office Assistant Course required
  • Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy
  • A combination of education and experience may be considered
Skills and Abilities
  • Keyboarding Speed of 40 wpm required
  • Knowledge of medical terminology required
  • Proficiency in Microsoft Word, Excel, and Outlook required
  • Cultural Safety preferred
  • Mental Health First Aid preferred
  • Nonviolent Crisis Intervention training preferred
  • Demonstrated ability to effectively work as a team member and form respectful relationships with team members, other professionals, clients, and the community
  • Excellent communication and interpersonal skills
  • Excellent command of the English language (both oral and written)
  • Knowledge of other languages, especially indigenous languages, considered an asset
  • Respectful of diversity and values diverse perspectives and ideas
  • Ability to apply critical thinking for favorable client results
  • Demonstrates flexibility and adaptability through embracing and applying new practices to accomplish goals and solve problems
  • Knowledgeable in the fundamentals of Service Excellence, Customer Service, and Cultural Safety
  • Ability to maintain confidentiality and manage private and confidential information
  • Ability to plan and organize a heavy workload, under pressure, to meet deadlines
  • Demonstrated ability to work independently, with minimal supervision, and take initiative through action that favorably influences events
Physical Requirements
  • Must be able to do moderate lifting and a moderate amount of walking
  • Must be able to function effectively in a fast-moving environment with frequent interruptions