Current jobs related to Technical Support Specialist - Toronto, Ontario - Nicola Wealth Management Ltd.

  • IT Support Specialist

    5 days ago

    Toronto, Ontario, Canada Global Technical Talent Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Global Technical Talent. This exciting opportunity will allow you to utilize your technical expertise to provide top-notch support to our clients.In this role, you will be responsible for delivering excellent customer service, troubleshooting technical issues, and...

  • Technical Support Specialist

    5 days ago

    Toronto, Ontario, Canada Nexus Systems Group Inc. Full time

    Company OverviewNexus Systems Group Inc. is a leading provider of innovative technology solutions. Job DescriptionWe are seeking a Technical Support Help Desk specialist to join our team. A typical day in this role involves providing technical assistance to computer system users, answering questions or resolving computer problems via phone or remote...

  • Technical Support Specialist

    5 days ago

    Toronto, Ontario, Canada Jenoptik North America, Inc. Full time

    Job DescriptionThe successful candidate will provide technical support and expertise to maintain the school's computing environment, including hardware, software, and network systems. This includes specifying, purchasing, testing, deploying, and maintaining computer hardware and software.In addition to providing hands-on technical support, the IT Specialist...

  • Technical Support Specialist

    5 days ago

    Toronto, Ontario, Canada Apex Systems Full time

    Company OverviewApex Systems is a global IT services provider, offering innovative solutions to clients across various industries. Our company culture emphasizes collaboration, innovation, and customer satisfaction.We are currently seeking an experienced Technical Support Specialist to join our Platform Support team. As a key contributor to our organization,...

  • Technical Support Specialist

    4 days ago

    Toronto, Ontario, Canada Apex Systems Full time

    Company OverviewApex Systems is a global IT services provider with an opening for a Technical Support Trainer & Documentation Specialist in the Online Retail space.Suitable Candidate ProfileA highly motivated, customer-centric, self-directed individual with experience in SQL, monitoring tools, and strong scripting abilities is required to leverage...

  • Technical Support Specialist

    3 days ago

    Toronto, Ontario, Canada University of Toronto Full time

    About the RoleThe University of Toronto Libraries is seeking a Technical Support Specialist to provide expert technical assistance to clients. The successful candidate will be responsible for providing technically accurate solutions, escalating issues as needed, and leading special projects to enhance support quality.Key Responsibilities- Mastery of...

  • Technical Support Specialist

    3 days ago

    Toronto, Ontario, Canada Scotiabank Full time

    The Global Wealth Management Engineering team at Scotiabank is seeking a highly skilled Technical Support Specialist to join their dynamic EUC environment. This individual will be responsible for providing exceptional technical support to end-users, troubleshooting hardware and software issues, and collaborating with cross-functional teams to drive...

  • Technical Support Specialist

    11 hours ago

    Toronto, Ontario, Canada Power Staffing Solutions Full time

    **Job Description:**We are seeking a skilled and proactive Technical Support Specialist to deliver exceptional on-site and remote IT assistance. As the primary point of contact for technical support, you will be responsible for helping users resolve a range of technical issues efficiently.Key Responsibilities:Provide timely and effective on-site and remote...

  • Technical Support Specialist

    14 hours ago

    Toronto, Ontario, Canada Aarorn Technologies Inc Full time

    Aarorn Technologies Inc is a leading provider of innovative solutions. We are currently seeking a highly skilled Technical Support Specialist to join our team.This role will be responsible for providing exceptional technical support and maintenance services to our clients. The ideal candidate will have strong hands-on experience with IBM iSeries (AS400) and...

  • Technical Support Specialist

    18 hours ago

    Toronto, Ontario, Canada Wipro Technologies Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team. The ideal candidate will be responsible for providing effective technical support to clients, actively resolving issues directly or through timely escalation to meet process SLAs.Key Responsibilities:Support Process ManagementResolve Client...

  • Technical Support Specialist

    2 days ago

    Toronto, Ontario, Canada Yardi Systems Full time

    Yardi Systems is seeking a skilled Technical Support Specialist to join our team. As an Associate Technical Account Manager, you will play a pivotal role in delivering exceptional customer service and troubleshooting complex software issues.Key Responsibilities:Provide technical support to clients via phone and emailAnalyze and troubleshoot application...

  • Technical Support Specialist

    10 hours ago

    Toronto, Ontario, Canada BeachHead Inc. Full time

    We're seeking a talented Technical Support Specialist to join our team at BeachHead Inc.This role involves providing technical support and troubleshooting for existing systems, while also collaborating with cross-functional teams to design and implement new features and tools.Duties and Responsibilities:Providing technical support and troubleshooting for...

  • Technical Support Specialist

    2 days ago

    Toronto, Ontario, Canada Donuts Inc. Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Donuts Inc.The ideal candidate will have a strong background in technical support and customer service, with experience working with domain name services, internet-based applications, and various software tools.Key Responsibilities:Provide exceptional customer...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Feroot Security Full time

    Feroot Security seeks a talented Technical Support Specialist to ensure the successful deployment and utilization of our SaaS solutions. As a key member of our team, you will work closely with customers to resolve technical issues, improve their experience, and drive revenue growth.The ideal candidate will possess a strong understanding of front-end...

  • Technical Support Specialist

    14 hours ago

    Toronto, Ontario, Canada Lone Wolf Technologies Inc. Full time

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team at Lone Wolf Technologies Inc. As a key member of our support operations, you will play a vital role in delivering exceptional customer experiences.In this position, you will provide technical support for our accounting, commissions, and reporting platform, assisting clients...

  • Technical Support Specialist

    14 hours ago

    Toronto, Ontario, Canada SML Inox Full time

    Job OverviewWe are seeking a skilled Senior Application Support Specialist to join our team at SML Inox. This role is responsible for providing technical expertise and support for our trading applications, ensuring the integrity of computer-generated data.About the RoleThis position involves coordinating production support activities for all major systems...

  • Technical Support Specialist

    2 days ago

    Toronto, Ontario, Canada Info-Tech Research Full time

    About the RoleAs a Technical Support Specialist at Info-Tech Research Group, you will be responsible for ensuring proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to...

  • Technical Support Specialist

    20 hours ago

    Toronto, Ontario, Canada Toronto Business Enterprise. Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Toronto Business Enterprise. As an Application and Tech Support Expert, you will provide technical support related to Application, Desktop Software, Hardware, Network Connections, Printers, Security & Access Management and Server Supports in addressing...

  • Technical Support Specialist

    2 days ago

    Toronto, Ontario, Canada Whitelaw Twining Full time

    **About Us**">Whitelaw Twining">We are a highly successful multi-disciplinary firm with a focus on litigation, and offices in Toronto, Vancouver, Calgary, and Victoria.">As part of the global DWF Group, we provide integrated legal and business services worldwide. We pride ourselves on maintaining a close-knit, supportive work environment where our team...

  • Technical Support Specialist

    7 days ago

    Toronto, Ontario, Canada Shakudo Full time

    Company Overview:At Shakudo, we are revolutionizing the world's first operating system for data and AI. Our end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs.Job Description:As a Technical Support Specialist at Shakudo, you will be responsible for providing technical...

Technical Support Specialist

2 weeks ago

Toronto, Ontario, Canada Nicola Wealth Management Ltd. Full time

We are seeking a skilled Technical Support Specialist to join our dynamic Technology Team at Nicola Wealth Management Ltd. Our ideal candidate will possess excellent problem-solving skills, a can-do attitude, and the ability to balance conflicting demands.

About the Role:

This is a 12-14 month contract position based in Toronto, operating on a hybrid working model. The successful candidate will be responsible for providing high-quality technical support to staff for all their technology needs.

Key Responsibilities:
  • Triage helpdesk tickets efficiently and effectively.
  • Act as the main resource for client-side related hardware and software installation, configuration, upgrades, maintenance, and Tier 1 troubleshooting.
  • Perform daily Tier 1 support, monitoring, and administration tasks for corporate Windows-based client devices.
  • Setup laptops and peripherals for local and remote locations.
  • Provide professional support to all users, including remote/mobile users, for IT-related technical issues.
  • Perform onboarding tasks for new user account creation.
  • Offer after-hours Tier 1 support as required.
  • Routine upgrades and preventative maintenance for various hardware.
Required Skills & Qualifications:
  • College diploma in Information Systems or equivalent related work experience and/or education.
  • 1-2 years of IT helpdesk experience preferred, preferably in medium to large-sized office environments.
  • 2+ years of customer service experience preferred.
  • Superior troubleshooting skills in Windows 11 desktop environments.
  • Proficient in Microsoft Office 365 (User and Admin), Exchange online, Teams (User and Admin).
  • Familiar with ticketing systems.
  • Able to provide desktop and web application troubleshooting relating to OS environment and network issues.
  • Understanding of network protocols used in LAN and WAN environments, including remote connectivity.
  • Working knowledge of Power Platform (Power Automate, Power Apps, PowerBI).
  • Knowledge of Active Directory and creation/management of users.
  • Basic identity and endpoint security understanding.
  • Outstanding English communication skills (verbal and written).
  • Must be legally eligible to work in Canada for any employer.
About Us:

Nicola Wealth Management Ltd. is a national leader in wealth management, recognized as a Best Managed Company and one of Canada's Top Employers. We pride ourselves on delivering extraordinary client service in a values-driven work environment.