Bell Attendant

6 days ago

Sun Peaks, British Columbia, Canada Sun Peaks Grand Hotel & Conference Centre Full time
Job Summary

We are seeking a highly skilled and customer-focused Bell Attendant - Ski Valet to join our team at the Sun Peaks Grand Hotel & Conference Centre. As a key member of our Guest Services Team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and memorable experience from arrival to departure.

Key Responsibilities
  • Guest Services: Provide warm and welcoming greetings to guests, loading and unloading luggage, and answering general inquiries about the hotel and resort.
  • Luggage Handling: Transport luggage to guest rooms for arrivals and departures, and provide temporary storage as needed.
  • Car Jockeying: Park and retrieve guest vehicles upon arrival and departure.
  • Front Office Support: Maintain a professional appearance and friendly presence within the Front Office areas, answering telephones, and directing calls appropriately.
  • Guest Experience: Act as an ambassador of the hotel and resort, providing direction and insight on internal and external events, and interacting with guests throughout their stay.
Requirements
  • Experience: Previous experience in a Front Office team or equivalent customer-facing role, with a working knowledge of hotel systems and computer systems such as Microsoft Office.
  • Education: Post-secondary education in hospitality or a related field is an advantage.
  • Skills: Professional, well-organized, and exceptional guest service skills, with strong interpersonal skills and a valid BC Class 5 driver's license or equivalent.
What We Offer
  • Competitive Compensation: $17.40 per hour.
  • Benefits: Winter/Summer Season Lift, Trail, and Golf passes, access to our Employee and Family Assistance Program, dining discounts, retail discounts, and more.
About Us

Sun Peaks Grand Hotel & Conference Centre is a passionate team committed to providing the finest mountain resort experience to our guests. We invest in the employee experience to ensure everyone can be at their best and live our values. Join our community and enjoy everything our beautiful mountain resort has to offer.

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