Enterprise Customer Success Manager

1 month ago

Toronto, Ontario, Canada SAP Full time
Unlock Customer Success with SAP

We're seeking a seasoned Enterprise Customer Success Manager to join our team at SAP. As a trusted advisor, you'll drive customer value, business outcomes, and satisfaction through strategic engagement and value realization.

Key Responsibilities:
  • Advise customers on SAP solutions and value realization strategies
  • Develop and execute customer success plans to drive business outcomes
  • Collaborate with internal stakeholders to ensure seamless customer engagement
  • Lead complex global transformation programs to achieve customer success
  • Engage executive sponsors to drive customer value and satisfaction
Requirements:
  • 10+ years of experience in sales, consulting, or customer success management
  • Strong knowledge of SAP solutions and cloud ERP functionality
  • Experience with long-term planning, resource allocation, and account structure
  • Knowledge of financial, competitive, and regulatory environments
  • Ability to manage complex organizations and apply risk-mitigation strategies
What We Offer:

At SAP, we're committed to creating a workplace that values diversity, flexibility, and innovation. As a member of our team, you'll enjoy a collaborative environment, opportunities for growth and development, and a competitive compensation package.

We're proud to be an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about customer success and want to make a meaningful impact, we encourage you to apply.

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