Front Desk Hotel Representative

3 weeks ago


Beausejour, Manitoba, Canada Beausejour Hotel Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Hotel Clerk to join our team at Beausejour Hotel. As a Front Desk Hotel Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and welcoming environment.

Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments with accuracy and professionalism.
  • Provide information on hotel facilities and services, including room amenities and local attractions.
  • Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless guest experiences.
  • Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Contact customers to deliver requested wake-up calls and ensure timely notifications.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Ability to work in a fast-paced environment with attention to detail.
  • Excellent communication and customer service skills.
  • Ability to stand for extended periods and work in a physical environment.
Work Environment

Beausejour Hotel is a dynamic and fast-paced environment that requires a high level of organization and attention to detail. As a Front Desk Hotel Clerk, you will be working in a team environment with a focus on providing exceptional customer service and ensuring a seamless guest experience.



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