Retail Operations Director Hong Kong

2 weeks ago


Kelowna, British Columbia, Canada Nestify Full time
Nestify Store Manager Role

Overview:

Nestify is seeking an experienced retail leader to drive the success of our flash sale store in Hong Kong. As a Store Manager, you will be responsible for leading our retail team, managing operations, and implementing strategies to drive sales and growth.

About You:

  • 8+ years of retail experience with at least 5 years of management experience
  • Excellent communication and analytical skills
  • Maturity, self-motivation, and strong team player
  • Good command of spoken and written English; Mandarin and Cantonese are a plus

Responsibilities:

  1. Lead our Hong Kong retail team by motivating, guiding, and grooming
  2. Manage a team of over 15+ retail staff
  3. Liaise with Brand Partners, understand their requirements, and work with the team to implement them
  4. Ensure high standard service for customers and members, monitoring NPS for in-store sales
  5. Analyze sales data and strategize retail strategy to drive results
  6. Experience with Visual Merchandising to enhance sales
  7. Onboard and retain effective full-time & part-time operational teams
  8. Actively work with HR on recruitment and part-time staff pool management

Requirements:

  1. Form 5 or above, minimum 8 years of retail sales experience
  2. Possess excellent communication and analytical skills
  3. Self-motivated, mature, and a good team player

Benefits:

  • Estimated annual salary: HK$540,000 - HK$720,000 (depending on experience)
  • 5 days workweek
  • 9 hr 45 mins per day, 1 hour meal break & 15 mins break
  • Public Holiday
  • Monthly Incentive
  • 5 days marriage leave
  • 16 weeks maternity leave
  • 15 days paternity leave
  • 15 days Annual leave
  • Birthday Leave
  • Charity leave
  • Staff purchase discount
  • Medical & Dental Insurance
  • Company bonus


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