Retail Operations Director Hong Kong
2 weeks ago
Overview:
Nestify is seeking an experienced retail leader to drive the success of our flash sale store in Hong Kong. As a Store Manager, you will be responsible for leading our retail team, managing operations, and implementing strategies to drive sales and growth.
About You:
- 8+ years of retail experience with at least 5 years of management experience
- Excellent communication and analytical skills
- Maturity, self-motivation, and strong team player
- Good command of spoken and written English; Mandarin and Cantonese are a plus
Responsibilities:
- Lead our Hong Kong retail team by motivating, guiding, and grooming
- Manage a team of over 15+ retail staff
- Liaise with Brand Partners, understand their requirements, and work with the team to implement them
- Ensure high standard service for customers and members, monitoring NPS for in-store sales
- Analyze sales data and strategize retail strategy to drive results
- Experience with Visual Merchandising to enhance sales
- Onboard and retain effective full-time & part-time operational teams
- Actively work with HR on recruitment and part-time staff pool management
Requirements:
- Form 5 or above, minimum 8 years of retail sales experience
- Possess excellent communication and analytical skills
- Self-motivated, mature, and a good team player
Benefits:
- Estimated annual salary: HK$540,000 - HK$720,000 (depending on experience)
- 5 days workweek
- 9 hr 45 mins per day, 1 hour meal break & 15 mins break
- Public Holiday
- Monthly Incentive
- 5 days marriage leave
- 16 weeks maternity leave
- 15 days paternity leave
- 15 days Annual leave
- Birthday Leave
- Charity leave
- Staff purchase discount
- Medical & Dental Insurance
- Company bonus
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