Director of Operations

2 days ago


Kelowna, British Columbia, Canada Dentalcorp Full time

About this role

Dentalcorp, Canada's largest and fastest-growing network of dental practices, is seeking a highly experienced Director of Operations to lead our team in Northern British Columbia.

This is an exceptional opportunity for a growth-inspired leader who is passionate about delivering excellent service to our patients, partners, and clinic teams. As a Director of Operations, you will be responsible for supporting the ambitions of our valued partners throughout the province by delivering expertise in key business areas, resulting in optimal patient care and creation of value for our stakeholders.

Key responsibilities

  • You will be the primary relationship manager and support contact to an assigned practice network, overseeing up to 15 practice locations and leading a team of Regional Managers.
  • Identify opportunities to optimize practices, driving service excellence and growth, accountable for annual targets.
  • Develop and implement action plans for each dental practice, focusing on optimizing patient care, experience, revenue growth, and profitability.
  • Mentor, develop, and lead a team of Regional and Practice Managers, fostering a collaborative environment that drives results.

Requirements

  • University or College Diploma in retail, business, or office administration or related experience.
  • Growth-inspired, attention-to-detail-focused leader with three to five years of experience in multi-unit Dental Practice Management or Healthcare-related industry experience.
  • Strong business insight and extensive experience in managing P&L, forecasting, and budgeting.
  • Proven ability to drive sustainable, measurable, and profitable growth through rigorous financial and operating KPIs and metrics.

What we offer

  • A competitive total rewards and benefits package, including a bonus of up to 25%.
  • An estimated salary range of $140,000 to $150,000 per year, depending on your work experience.
  • The opportunity to work with a dynamic team and contribute to the growth and success of Dentalcorp.


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