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Indigenous Peoples Banking Specialist

2 months ago


Thunder Bay, Ontario, Canada CIBC Full time

About the Role

CIBC is committed to creating an inclusive environment that reflects the diversity of our clients and communities. We are seeking a talented individual to join our Personal Business Banking team as a Client Service Representative or Financial Service Representative.

Key Responsibilities

  • Provide exceptional client service and support to First Nations, Métis, and Inuit clients, helping them achieve their financial goals.
  • Work collaboratively with the team to deliver a great client experience, leveraging CIBC's best-in-class mobile and online banking options.
  • Develop and maintain relationships with clients, understanding their personal and business priorities, and providing tailored solutions to meet their needs.
  • Stay up-to-date with industry trends and developments, applying knowledge to drive business growth and client satisfaction.

Requirements

  • 1 year of experience in client-facing roles, with a proven track record of achieving sales results.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Flexibility to work banking centre hours, including evenings and weekends, and willingness to travel to multiple locations as needed.

What We Offer

  • A competitive salary and incentive pay package.
  • A comprehensive benefits program, including health benefits, a defined benefit pension plan, and an employee share purchase plan.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion.

Why CIBC?

CIBC is a leading financial institution committed to making a positive impact in the communities we serve. We believe in the importance of diversity, equity, and inclusion, and are dedicated to creating a workplace that reflects the diversity of our clients and communities.

How to Apply

If you are a motivated and customer-focused individual with a passion for serving Indigenous communities, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant experience and skills.