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Project Manager, Delivery and Implementation
2 months ago
FNF Canada is a leading service provider to financial institutions in the area of mortgage processing, tax and appraisal services, and title insurance. We pride ourselves on our relentless focus on enhancing the value of our services to our clients through continuous improvement and innovation.
Job Summary:We are seeking a highly skilled Project Manager to lead our project delivery and implementation team. The ideal candidate will have a strong background in business analysis, project management, and team leadership.
Key Responsibilities:- Oversee a team of Business Analysts to ensure timely delivery of projects
- Meet with decision makers, system owners, and end users to define operational requirements and systems goals
- Design, develop, and implement system changes and upgrades partnering with a team of developers, testers, QA, and Project Managers
- Define and document business requirements and functional specifications to ensure accurate representation in software products and solutions
- Lead timely delivery of projects, interfacing with technical teams
- Create and document detailed business requirements and models
- Responsible for meeting department productivity and quality goals, advising management on process improvements
- Manage recruitment, performance evaluation, and coaching
- Oversee staff orientation, learning, and development plans in accordance with FNF Canada policy, procedure, and guidelines
- Provide supervision to team members, maintaining a work environment that expects fairness, consistency, respect, and approachability
- Lead regular team meetings to set goals and monitor team performance, engaging the team in successful accomplishment of goals
- Conceptualize and analyze business problems using various methodologies to enhance effectiveness and efficiencies of technology and business operations
- Manage and develop client relationships
- Perform special projects and other duties as required
- Use strong problem-solving and analytical abilities to solve/propose solutions to complex business problems in a timely fashion for a production-sensitive environment
- Has in-depth and working experience in waterfall and agile project management methodologies
- 6+ years relevant experience in a Business Analysis role
- Minimum of three (3) years' experience in managing and leading a team
- Previous experience working with or on software development teams preferred
- Previous experience working with Agile and Waterfall (CMMI) methodologies
- Excellent project management skills
- Strong team player, positive attitude, takes initiative, and willing to help achieve success
- Strong ability to learn quickly, strong customer focus, experience with cross-organizational/cross-discipline delivery partners, and adapt to change in business landscape and working environment
- Ability to confirm objectives and drive them according to plan with a minimum supervision
- Excellent written and oral presentation skills, able to present training materials to various levels and groups
- Conflict resolution and negotiation skills, superior interpersonal, organizational, and client-facing skills
- Demonstrable evidence of analyzing and documenting business practices
- Knowledge of mortgage and title insurance industry would be a definite asset
FNF Canada offers a competitive compensation and benefits package, a company car or allowance, along with career growth opportunities within a Fortune 500 Company.
