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Bilingual Customer Service Representative
2 months ago
Tipco Inc., a leading Canadian tooling manufacturer, is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and building strong relationships.
Key Responsibilities:
- Respond to and follow up on customer inquiries, including quotes, purchase orders, and order changes.
- Collaborate with colleagues to provide timely and accurate customer service support.
- Assist with the preparation of sales quotes and purchase orders.
- Investigate customer complaints and implement corrective measures.
- Maintain and update customer files.
- Solve problems related to customer orders.
Requirements:
- Fluent in English and French.
- High school diploma or equivalent (postsecondary education is an asset).
- Minimum of 3+ years manufacturing experience.
- Strong technical/mechanical aptitude.
- Valid driver's license.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Apply Today:
If you are a motivated and customer-focused individual with a passion for manufacturing, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
