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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryNorth Island College is seeking a skilled Continuing Education Program Officer and Community Liaison to join our team. This role will work closely with educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses, based on identified regional and community needs and opportunities.Key...
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryNorth Island College is seeking a skilled Continuing Education Program Officer and Community Liaison to join our team. This role will work closely with educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses, based on identified regional and community needs and opportunities.Key...
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryNorth Island College is seeking a skilled Continuing Education Program Officer and Community Liaison to join our team. As a key member of our Continuing Education department, you will be responsible for developing and coordinating scheduled and non-scheduled Continuing Education programs and courses to meet program delivery and budget targets....
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryWe are seeking a highly skilled and experienced Continuing Education Program Officer and Community Liaison to join our team at North Island College. This is an exciting opportunity to work with a diverse range of educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses.Key ResponsibilitiesDevelop...
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryWe are seeking a highly skilled and experienced Continuing Education Program Officer and Community Liaison to join our team at North Island College. This is an exciting opportunity to work with a diverse range of educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses.Key ResponsibilitiesDevelop...
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryWe are seeking a highly skilled and experienced Continuing Education Program Officer and Community Liaison to join our team at North Island College. This is an exciting opportunity to work with a diverse range of educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses.Key ResponsibilitiesDevelop...
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryWe are seeking a highly skilled and experienced Continuing Education Program Officer and Community Liaison to join our team at North Island College. This is an exciting opportunity to work with a diverse range of educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses.Key ResponsibilitiesDevelop...
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryThis is an exciting opportunity to join North Island College as a Continuing Education Program Officer and Community Liaison. The successful candidate will work closely with educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses, based on identified regional and community needs and...
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Courtenay, British Columbia, Canada North Island College Full timeJob SummaryNorth Island College is seeking a skilled Continuing Education Program Officer and Community Liaison to join our team. The successful candidate will work closely with educational stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses, based on identified regional and community needs and opportunities. This...
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Courtenay, British Columbia, Canada North Island College Full timePosition OverviewNorth Island College is seeking a highly motivated and experienced Continuing Education Program Officer and Community Liaison to join our team. This role is responsible for planning and implementing funded and tuition-based cost-recovery programs and courses, based on identified regional and community needs and opportunities.Duties and...
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Continuing Education Program Officer and Community Liaison
2 months ago
We are seeking a highly motivated and organized Continuing Education Program Officer and Community Liaison to join our team at North Island College. This is an exciting opportunity to work with a diverse range of stakeholders to plan and implement funded and tuition-based cost-recovery programs and courses.
Key Responsibilities- Develop and coordinate scheduled and nonscheduled Continuing Education programs and courses to meet program delivery and budget targets.
- Respond to contract training requests for delegated portfolio areas, completing all the steps needed to satisfy the request.
- Liaise with Elder College committees, instructors, and members to provide operational support at various campus locations.
- Consult with external agencies and organizations for the development and delivery of programs and services.
- Prepare training quotes for clients, develop and submit funding proposals, and manage program financials.
- Coordinate curriculum development, review, and renewal processes using approved course and program development tools and processes.
- Orient instructors to the College's Mission, the CET departmental mandate, strategic priorities, policies, and procedures.
- Conduct and review course evaluation surveys for each Continuing Education course and program offering.
- Set course fees to ensure that the costs of each course, program, or service are balanced against expenses.
- Provide information sessions, tours, and detailed program information to promote offerings to potential students and community stakeholders.
- Order and monitor materials, supplies, and equipment required for course and program delivery.
- Provide information related to courses and programs to Marketing staff to develop promotional materials.
- Respond to student and instructor needs and concerns, ensuring that the College Policy related to Student Complaints and Code of Conduct are understood.
- Keep informed of industry standards and regulations for vocational programs within delegated portfolio areas.
- Work collaboratively with the Continuing Education Support Assistant and colleagues to coordinate efforts to ensure the effective and efficient operation of the Department.
- Monitor, record, and report on enrolments and activities in all Continuing Education and Ministry-funded programs.
- Provide information and support to students to access NIC Wi-Fi and networks to engage in online study components.
- Handle confidential funding, student, industry, and institutional data.
- Research and compile labour market data to inform program development and renewal.
- Research prospective program sponsors, funders, and partners.
- Support the Director with program development and implementation processes.
- Support program-specific student recruitment and intake processes.
- Provide instructor support for classroom-based and digital courses.
- Assist with content development of face-to-face or digital courses.
- Bachelor's degree in Business, Management, Community Development, or Education, or equivalent level of education and experience.
- 3 years' experience in the delivery of adult education and/or community development programming.
- Demonstrated ability to design, develop, and deliver a variety of responsive programs to meet regional/community needs.
- Experienced in promoting, marketing, and coordinating Continuing Education and Contract Training offerings.
- Knowledge of current Ministry and Industry Training Authority (ITA) regulations for vocational programs is an asset.
- Intermediate MS Office skills, including word processing, spreadsheets, and database applications.
- Demonstrated entrepreneurial ability with expertise in areas such as marketing, public relations, communications, and advertising.
- Ability to maintain a high level of productivity and prioritizing, as well as an ability to take initiative and work independently in a deadline-driven team environment.
- Excellent interpersonal, written, and oral communication skills, including effective conflict resolution skills.
- Experienced in dealing with, and maintaining, a high degree of confidentiality, professionalism, and cultural awareness/sensitivity.
- Demonstrated background in project management, curriculum development, and working with learning technologies.
- Self-motivated and directed, with the ability to effectively prioritize and execute tasks to meet needs of instructors and students.
- Strong experience in using student-focused educational technologies, including browser-based learning management systems, student portals, and social media.
- Good audio-visual skills with technical tools.
- Excellent human relations skills, a strong customer service attitude, and the ability to effectively communicate complicated technical ideas in user-friendly language.
- Able to work flexibly, independently, and successfully in a team structure.
- Able to reason analytically and problem-solve independently.
- Very good oral, written, and interpersonal communication skills.
- Demonstrated word processing skills.
- A valid driver's license is required, and access to a vehicle may be required for travel. Flexibility to travel to other campuses.
