Service Assistant

4 weeks ago


Winnipeg, Manitoba, Canada Southeast Child Family Services Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Service Assistant to join our team at Southeast Child Family Services. As a Service Assistant, you will play a vital role in supporting our frontline workers in providing high-quality services to children and families.

Key Responsibilities:

  • Assist with new intake files and provide input on appropriate services under relevant legislation.
  • Provide brief services to lower-risk client files, ensuring timely case closure.
  • Collaborate with Direct Service Workers to develop strong case plans and achieve stabilization for high-risk client files.
  • Support families with tasks such as supervising visits, shopping, and referrals to external services.
  • Provide written and verbal updates to Direct Service Workers and unit Supervisor.
  • Document client interactions and activities, including transportation logs and home visit reports.
  • Work collaboratively with the Intake and Assessment team and provide support to Direct Service staff.
  • Demonstrate ability to work independently and receive guidance from diverse caseworkers and external partners.
  • Foster positive relationships with community partners and resource providers.

Qualifications:

  • Grade 12/equivalent and/or relevant post-secondary education.
  • Working knowledge of Indigenous culture and relevant legislation.
  • Ability to work independently and as part of a multi-disciplinary team.
  • Strong communication skills and proficiency in Microsoft Office and CFSIS.

What We Offer:

Opportunity to work with a dedicated team, supporting the well-being of children and families in our community.



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