Food Services Manager

3 weeks ago


St John's, Newfoundland and Labrador, Canada Wok Box Full time
Job Summary

This role reports to the General Manager and is responsible for ensuring the smooth operation of our food service. The ideal candidate should have experience in food service management and be able to effectively communicate with staff and management.

Key Responsibilities
  • Requisition food and kitchen supplies, ensuring timely delivery and inventory management.
  • Supervise and coordinate activities of staff who prepare and portion food, ensuring high-quality service.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence.
  • Estimate ingredient and supplies required for meal preparation, minimizing waste and ensuring optimal stock levels.
  • Ensure that food and service meet quality control standards, maintaining a clean and safe environment.
  • Address customer complaints or concerns, providing exceptional service and building customer loyalty.
  • Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports.
  • Prepare and submit reports, analyzing data to inform business decisions.
  • Prepare food order summaries for the chef, ensuring seamless kitchen operations.
  • Supervise and check assembly of trays and delivery of food trolleys, maintaining efficient service.
  • Establish work schedules, ensuring adequate staffing levels and optimal workflow.


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